Terms of service

GLYNN™

Terms of Service

Last Updated: March 20, 2026

Important Notice

Please read these Terms of Service carefully before using glynn.store or purchasing our products. By accessing or using our website, or purchasing or using our products or services, you agree to be bound by these Terms.

  All disputes are governed exclusively by the laws of the Republic of Korea.

  Our products are not intended to diagnose, treat, cure, or prevent any disease.

 

1. About Us

Glynn™ is a brand owned and operated by OTY GLOBAL, a sole proprietorship registered in the Republic of Korea. All references to “Glynn™,” “we,” “us,” or “our” refer to OTY GLOBAL as the legal entity.

 

Company Information:

OTY GLOBAL

1F, 17, Sapyeong-daero 22-gil, Seocho-gu, Seoul, South Korea 06576

Email: support@glynn.store

Website: www.glynn.store

 

2. Acceptance of Terms

By accessing or using our website (glynn.store), creating an account, or purchasing our products, you confirm that:

       You have read, understood, and agree to be bound by these Terms of Service

       You are at least 18 years of age, or the age of legal majority in your jurisdiction

       You have the legal capacity to enter into a binding agreement

       If you are accessing the site on behalf of a business or organization, you have the authority to bind that entity to these Terms

 

If you do not agree to these Terms, you must not use our website or purchase our products.

 

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. For existing customers, material changes will be communicated by email or prominent notice on the website. Your continued use of our website or Services after changes are posted constitutes acceptance of the modified Terms.

 

3. Products and Services

3.1 Product Range

Glynn™ sells cosmetic products, supplements, and other consumer goods. The specific products available may change over time. All products are intended for personal, non-commercial use only.

 

3.2 Product Descriptions

We make reasonable efforts to accurately describe our products, including their ingredients, usage instructions, and images. However, we do not warrant that product descriptions are completely accurate, current, or free of errors. Colors may appear differently depending on your device display settings.

 

3.3 Health and Safety Notices

The following notices apply to all health-related products we sell, including cosmetics and supplements:

       Our products are not drugs and are not intended to diagnose, treat, cure, or prevent any disease or medical condition, unless explicitly stated and approved otherwise by relevant regulatory authorities.

       Statements about our products have not necessarily been evaluated by the U.S. Food and Drug Administration (FDA) or equivalent authorities in other jurisdictions, unless otherwise indicated.

       Always read the product label and follow usage instructions carefully.

       Consult a qualified healthcare provider before using any product if you are pregnant, nursing, taking medications, or have a known medical condition.

       If you experience an adverse reaction to any product, discontinue use immediately and contact us at support@glynn.store.

 

3.4 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. We will not be liable for any loss or inconvenience resulting from product unavailability.

 

4. Ordering and Payment

4.1 Placing an Order

By placing an order on glynn.store, you are making an offer to purchase the selected products at the listed price. We reserve the right to accept or decline any order at our sole discretion.

 

An order is confirmed only when you receive a written order confirmation from us by email. We reserve the right to cancel or limit any order, including in cases of:

       Pricing errors or inaccuracies

       Suspected fraud or unauthorized payment

       Product unavailability

       Unusually large or suspicious order quantities

 

4.2 Pricing

All prices are displayed in U.S. dollars (USD) unless otherwise indicated at checkout. We reserve the right to change prices at any time. Price changes will not affect orders that have already been confirmed.

 

Prices displayed at checkout do not include customs duties, import taxes, VAT, or other import-related fees. All such charges are the sole responsibility of the customer and are determined by the customs authorities of the destination country. For full details, please refer to our Shipping Policy.

 

4.3 Payment Methods

We accept the following payment methods: PayPal, and other payment methods displayed at checkout from time to time. All payments are processed by third-party payment processors. We do not store or have access to your full payment card details.

 

By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate.

 

We reserve the right to refuse or cancel any order where we suspect fraudulent payment activity.

 

4.4 Order Cancellation and Modification

You may cancel or modify your order before it has been packed by contacting us immediately at support@glynn.store. Once an order has been packed or shipped, it cannot be cancelled. Please refer to our Refund & Return Policy for further details.

 

5. Shipping and Delivery

We ship to customers worldwide. Shipping times, costs, and carrier information are set out in our Shipping Policy, which is incorporated into these Terms by reference.

 

We are not responsible for delays caused by customs clearance, local carriers, or events beyond our control. Risk of loss and title to products pass to you upon delivery to the carrier.

 

For detailed information, please refer to our Shipping Policy at glynn.store.

 

6. Returns and Refunds

We offer a 30-Day Money-Back Guarantee on eligible products. The following conditions apply:

       Cosmetic products: unopened and unused products only, within 30 days of delivery

       Supplements: first order per customer, per product, within 30 days of delivery regardless of whether opened. Subsequent orders: unopened only.

       All other products: evaluated based on product category; see our Refund & Return Policy for details

 

We do not offer direct exchanges. To exchange a product, you must return the original item (if eligible) and place a new order. Full details are set out in our Refund & Return Policy, which is incorporated into these Terms by reference.

 

If you have any issue with your order, please contact us at support@glynn.store before initiating a dispute or chargeback with your payment provider. We reserve the right to contest chargebacks that are not consistent with the terms of our Refund & Return Policy and to provide relevant documentation to our payment processors.

 

For lost or missing parcels, once delivery is confirmed by the carrier, we consider our delivery obligation fulfilled. We may require written documentation from the carrier confirming a delivery error before considering any remedy.

 

7. Product Warranty

All Glynn™ products come with a 1-year limited warranty covering defects in materials and manufacturing from the date of purchase. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear. Full warranty terms are set out in our Refund & Return Policy.

 

8. Use of Our Website

8.1 Permitted Use

We grant you a limited, non-exclusive, non-transferable license to access and use glynn.store for personal, non-commercial purposes in accordance with these Terms.

 

8.2 Prohibited Activities

You agree not to:

       Use the website for any unlawful purpose or in violation of any applicable law or regulation

       Copy, reproduce, distribute, republish, or exploit any content from our website without our prior written permission

       Use automated tools (bots, scrapers, crawlers, or similar) to access or extract data from our website

       Attempt to gain unauthorized access to any part of our website, servers, or systems

       Upload or transmit viruses, malware, or any other harmful code

       Impersonate any person or entity, or misrepresent your affiliation with any person or entity

       Engage in any activity that disrupts, damages, or impairs the functioning of our website

       Use our website to advertise or solicit the purchase of goods or services from third parties

       Circumvent any security or access control features of our website

 

We reserve the right to suspend or terminate your access to the website at any time and without notice if we believe you have violated these Terms.

 

8.3 User Accounts

If you create an account on glynn.store, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account at support@glynn.store.

 

We reserve the right to suspend or terminate accounts that violate these Terms, contain inaccurate information, or are associated with fraudulent activity.

 

9. User-Generated Content and Reviews

If you submit product reviews, comments, or other content to our website or social media channels, you represent and warrant that:

       The content is based on your genuine first-hand experience

       The content is accurate, not misleading, and does not infringe the rights of any third party

       The content does not contain offensive, abusive, discriminatory, or unlawful material

       You have not been compensated or incentivized to submit the content without proper disclosure

 

By submitting content, you grant Glynn™ a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, and distribute such content for any lawful purpose, including marketing and promotional activities.

 

We reserve the right to remove any content at our sole discretion without notice.

 

10. Intellectual Property

All content on glynn.store, including but not limited to text, graphics, logos, images, product descriptions, and website design (collectively, the “Content”), is the property of OTY GLOBAL or its licensors and is protected by applicable intellectual property laws.

 

You may not use, reproduce, distribute, modify, or create derivative works from any Content without our prior written permission. The Glynn™ name, logo, and all related marks are trademarks of OTY GLOBAL. Unauthorized use of our trademarks is strictly prohibited.

 

11. Copyright Infringement (DMCA)

We respect intellectual property rights. If you believe that any content on glynn.store infringes your copyright, please contact us at support@glynn.store with the following information:

       A description of the copyrighted work claimed to be infringed

       Identification of the allegedly infringing material and its location on our site

       Your contact information (name, address, phone number, email)

       A statement of good faith belief that the use is not authorized by the copyright owner, its agent, or the law

       A statement under penalty of perjury that the information is accurate and you are authorized to act on the copyright owner’s behalf

       Your electronic or physical signature

 

12. Privacy

Your use of our website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

 

13. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

 

We do not warrant that:

       Our website will be uninterrupted, error-free, or free of viruses or other harmful components

       Product descriptions or other content on our website are completely accurate, complete, or current

       Any specific results will be achieved from the use of our products, as individual experiences may vary

 

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OTY GLOBAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR WEBSITE OR PRODUCTS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.

 

In no event shall our total liability to you for any claim arising out of or related to these Terms or your use of our products exceed the amount you paid for the product(s) giving rise to the claim.

 

15. Indemnification

You agree to indemnify, defend, and hold harmless OTY GLOBAL and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

       Your use or misuse of our website or products

       Your violation of these Terms of Service

       Your violation of any third-party rights

       Any content you submit to our website or social media channels

 

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, war, pandemics, government actions, strikes, supply chain disruptions, or carrier failures. In such events, we will notify you as soon as practicable and work to resolve the situation.

 

17. Authorized Sales Channel

Glynn™ products are sold exclusively through our official website at www.glynn.store. We are not responsible for products purchased from unauthorized third-party sellers, marketplaces, or resellers. Products purchased outside our official channel are not covered by our Refund & Return Policy or warranty.

 

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of law principles.

 

By accessing or using our website, or by purchasing or using our products or services, you agree that any dispute arising out of or in connection with these Terms, our products, or our services shall be governed exclusively by Korean law and resolved exclusively in the courts of the Republic of Korea.

 

18.2 Dispute Resolution

In the event of a dispute, we encourage you to contact us first at support@glynn.store so that we can attempt to resolve the matter informally. If we are unable to resolve the dispute informally within 30 days, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of the Republic of Korea.

 

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

 

20. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund & Return Policy, and Shipping Policy, constitute the entire agreement between you and OTY GLOBAL with respect to your use of our website and purchase of our products. They supersede all prior agreements, representations, or understandings, whether written or oral.

 

21. Waiver

Our failure to enforce any provision of these Terms on any occasion does not constitute a waiver of that provision or our right to enforce it in the future.

 

22. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. For material changes, we will provide notice by email or prominent website notice where required. Your continued use of our website or products after changes are posted constitutes acceptance of the modified Terms.

 

23. Contact Us

If you have any questions about these Terms of Service, please contact us:

 

       Email: support@glynn.store

       Company: OTY GLOBAL

       Address: 1F, 17, Sapyeong-daero 22-gil, Seocho-gu, Seoul, South Korea 06576

 

 

Glynn™ Terms of Service — Last Updated March 20, 2026 — OTY GLOBAL — glynn.store