Privacy policy

GLYNN™

Privacy Policy

Last Updated: March 20, 2026

At a Glance

• We sell cosmetic products and supplements, and handle your information accordingly.

• We do not sell your personal information to third parties.

• You can opt out of marketing communications at any time.

• Depending on where you live, you may have rights to access, correct, or delete your information.

• Questions? Contact us at support@glynn.store

This Privacy Policy describes how Glynn™, a brand owned and operated by OTY GLOBAL (“we,” “us,” or “our”), collects, uses, discloses, and safeguards your personal information when you visit glynn.store, make a purchase, or otherwise interact with us (collectively, the “Services”).

Glynn™ sells cosmetic products and supplements. Depending on the nature of our products, applicable regulations may include those governing cosmetics, supplements, or other consumer goods. We handle any health-related information you share with us with particular care.

By using our Services, you acknowledge that you have read this Privacy Policy. If you do not agree, please stop using our Services.

1. Personal Information We Collect

A. Information You Provide to Us

• Contact data: name, email address, phone number, billing and shipping address

• Account data: username, password, account preferences

• Transactional data: order history, products purchased, returns, and payment information

• Payment data: credit/debit card details and billing information (processed by third-party payment processors; we do not store full card numbers)

• Health and product usage data: skin concerns, wellness goals, or adverse reactions you voluntarily share with us

• Communications: customer support inquiries, product reviews, and feedback

• Promotion data: information provided when entering contests or completing surveys

B. Information Collected Automatically

When you visit our website, we and our service providers automatically collect:

• Device data: IP address, browser type, operating system, device type, screen resolution, and language settings

• Online activity data: pages visited, time spent, referring URLs, navigation paths, and interaction with our emails

• Cookies and similar technologies: see Section 4 for details

C. Information from Third Parties

• Our e-commerce platform provider (Shopify)

• Payment processors (e.g., PayPal, Eximbay)

• Advertising and analytics partners

• Social media platforms, if you link your account or interact with our social content

2. How We Use Your Personal Information

Service Delivery

• Processing and fulfilling your orders, including payment, shipping, and returns

• Sending order confirmations, shipping notifications, and customer support communications

• Managing your account

Product Safety and Regulatory Compliance

• Tracking and responding to adverse reactions or product complaints, as required by applicable law

• Complying with applicable regulations governing the products we sell, including cosmetics, supplements, or other consumer goods regulations in relevant jurisdictions (e.g., MoCRA, DSHEA, FTC guidelines)

• Reporting serious adverse events to relevant regulatory authorities where required by law

Marketing and Advertising

• Sending you promotional emails and personalized product recommendations (you may opt out at any time)

• Serving interest-based advertisements through third-party platforms

• Analyzing marketing campaign performance

Analytics and Improvement

• Understanding how users interact with our website and improving the shopping experience

• Conducting research, surveys, and analysis to develop new products or improve existing ones

Legal Compliance and Security

• Complying with applicable laws and legal obligations

• Detecting, investigating, and preventing fraudulent or unauthorized activity

• Enforcing our Terms of Service and other policies

• Protecting the rights, safety, and property of Glynn™, our customers, and third parties

3. How We Share Your Personal Information

We do not sell your personal information. We may share it with:

• Service providers: Shopify, payment processors, shipping carriers, email marketing services, analytics providers, and customer support tools — solely as needed to operate the Services

• Advertising partners: third-party advertising platforms (e.g., Meta, Google) to deliver interest-based ads; you may opt out as described in Section 5

• Legal authorities: law enforcement or government agencies when required by law, court order, or to protect our legal rights

• Business transferees: in connection with a merger, acquisition, or sale of assets

• Third parties you direct us to share with: for example, when using social login integrations

For more information on how Shopify processes your data, please visit: privacy.shopify.com

4. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

• Strictly necessary cookies: required for website functionality (e.g., shopping cart, checkout, account login). These cannot be disabled.

• Functional cookies: remember your preferences and personalize your experience

• Analytics cookies: help us understand how visitors use our site (e.g., Google Analytics)

• Marketing/advertising cookies: used to deliver relevant advertisements on our site and third-party platforms

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. We honor the Global Privacy Control (GPC) signal — if your browser sends a GPC signal, we will treat it as a request to opt out of the sale or sharing of your personal information for targeted advertising purposes.

5. Your Privacy Choices

Marketing Opt-Out

You may opt out of promotional emails at any time by clicking the “Unsubscribe” link in any marketing email, or by contacting us at support@glynn.store. You may still receive transactional emails (e.g., order confirmations, shipping updates).

Interest-Based Advertising

You may opt out of interest-based advertising through the Digital Advertising Alliance (optout.aboutads.info) or Network Advertising Initiative (optout.networkadvertising.org), or directly through platforms such as Google and Meta.

Account Access and Correction

If you have a registered account, you may log in to review and update your personal information. You may also contact us at support@glynn.store to request access, correction, or deletion.

6. Your Privacy Rights by Region

All Customers

• Right to know what personal information we collect and how it is used

• Right to opt out of marketing communications

• Right to request access to or correction of your personal information

California Residents (CCPA / CPRA)

• Right to know the categories and specific pieces of personal information collected about you

• Right to delete personal information we hold about you

• Right to correct inaccurate personal information

• Right to opt out of the “sale” or “sharing” of your personal information for targeted advertising

• Right to limit the use of sensitive personal information

• Right to non-discrimination for exercising your rights

To exercise your California rights, contact us at support@glynn.store. We will respond within 45 days (extendable by an additional 45 days with notice).

California “Shine the Light”: California residents may request information about disclosure of personal information to third parties for direct marketing purposes by contacting support@glynn.store with “California Shine the Light Request” in the subject line.

Virginia, Colorado, Connecticut, Texas, and Other U.S. States

Residents of these states may have rights to access, correct, delete, and port their personal information, and to opt out of targeted advertising and profiling. Contact support@glynn.store to submit a request.

European Economic Area (EEA) and United Kingdom (UK)

Under GDPR or UK GDPR, you have rights including:

• Access, rectification, and erasure of your personal data

• Restriction of processing and data portability

• Right to object to processing based on legitimate interests or for direct marketing

• Right to withdraw consent at any time

Legal bases for processing: contractual necessity (order fulfillment), legitimate interests (operating and improving our Services), legal obligations, and consent (marketing and optional cookies).

To exercise your rights or to lodge a complaint, contact support@glynn.store. You may also contact your local data protection authority.

Canada

Canadian residents have the right to access and request correction of personal information we hold. Contact support@glynn.store. We will respond within a reasonable timeframe as required by applicable law.

Australia

Australian residents have rights under the Australian Privacy Act, including the right to access and correct personal information. Contact support@glynn.store to submit a request.

7. Health-Related Information

Because we sell cosmetic products and supplements, you may choose to share health or wellness information with us (e.g., skin concerns, wellness goals, or product reactions). We use such information only to:

• Fulfill your order and provide relevant recommendations

• Respond to customer support inquiries

• Meet product safety and adverse event reporting obligations under applicable law

Important notices:

• Our products are not drugs and are not intended to diagnose, treat, cure, or prevent any disease or medical condition, unless explicitly stated and approved otherwise.

• Statements about our products have not necessarily been evaluated by the U.S. Food and Drug Administration (FDA) or equivalent authorities, unless otherwise indicated.

• If you experience an adverse reaction to any Glynn™ product, discontinue use immediately and contact us at support@glynn.store.

Always consult a qualified healthcare provider before starting any new product regimen, particularly if you are pregnant, nursing, or have a known medical condition.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, contact us at support@glynn.store and we will delete it promptly. For users in the EEA and UK, our Services are not directed to individuals under 16.

9. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to protect your personal information. Our website is powered by Shopify, which employs industry-standard security practices. However, no internet transmission or electronic storage method is completely secure.

We retain your personal information for as long as necessary to fulfill the purposes in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize it.

10. International Data Transfers

OTY GLOBAL is headquartered in South Korea. Your personal information may be transferred to and processed in South Korea, the United States (where Shopify and other service providers operate), or other countries with different data protection laws.

For transfers from the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses or the UK’s International Data Transfer Agreement where required by law.

11. Copyright and DMCA Notice

If you believe content on glynn.store infringes your copyright, contact us at support@glynn.store with:

• A description of the copyrighted work claimed to be infringed

• Identification of the infringing material and its location on our site

• Your contact information

• A statement of good faith belief that the use is unauthorized

• A statement under penalty of perjury that the information is accurate and you are authorized to act

• Your electronic or physical signature

12. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. For material changes, we will provide additional notice as required by applicable law. Your continued use of the Services after the effective date constitutes acceptance of the updated Policy.